WVUH Nursing Education

Onboarding Tools: This page provides information for employees, managers, supervisors, mentors and senior management... all important participants in providing the perfect script, tools, and setting to develop a West Virginia University Hospitals employee into a shining star!.

• Form A-WVUH for Non-Management Employees - for those who orient NON MANAGEMENT EMPLOYEES.   If used as the Departmental Orientation, completed form is to be initialed, signed, and dated by employee and maintained by the supervisor  in the employee's departmental personnel file. Use this Word  Form A to customize for your department.
• Form B-WVUH for Managers & Directors -  New Manager/Director Orientation Checklist-Tool for those who orient or mentor new MANAGERS/DIRECTORS.  If used as the Departmental Orientation, completed form is to be initialed, signed, and dated by employee and maintained by the supervisor  in the employee's departmental personnel file.  Use this Word Form B to customize for your department.
• Form C For Personal Use  - OPTIONAL.  Tool for personal use by Managers/Directors to track their own progress. Contains valuable links to training and resources. No requirement for completion or retaining-entirely up to the individual. Use this Word Form C to customize for your department.
• Form D-WVUH  (use with Form B) -  Tool for those who orient and/or mentor new Managers/Directors.  If used as the Departmental Orientation, completed form is to be initialed, signed, and dated by employee and maintained by the supervisor  in the employee's departmental personnel file. Use this Word Form D  to customize for your department.
• Form E USE BY MENTORS (use with Forms B&C) - OPTIONAL. Mentoring Checklist for Managers/Directors.  Tool for those who mentor new Managers/Directors. May be used in concert with Forms B , C & D. If used as the mentoring  checklist, completed form is to be initialed, signed, and dated by employee and maintained by the supervisor  in the employee's departmental personnel file.Use this Word Form E to customize for your department. 
• Form F for Housekeeping - New Housekeeping Assistant Checklist  - Tool for those who orient new Housekeeping Assistants and will ALWAYS be completed with FORM A . If used as the Departmental Orientation, completed forms (Form A and Form E)  are to be initialed, signed, and dated by employee and maintained by the supervisor  in the employee's departmental personnel file.Use this Word Form F to customize for your department.  
• Form G Timeline for New Hires - OPTIONAL.  New employees to keep track of their various personal orientation tasks.  Use this Word Form G to customize for your department.
• The Importance of Department Orientation 
• Orientation Binder Template - An orientation binder is a practical reference tool for employees joining the department. This template contains basic information about policies and procedures, job descriptions, the department, and WVUH that may be modified to fit the express desires of the department.
• Department Letter - OPTIONAL-This is a welcome letter template from the supervisor to the new employee and may be sent to the employee before the onboarding process.
• Mentor Letter  OPTIONAL - This is a letter template from the Vice President or supervisor to the designated mentor and may be be sent to the mentor prior to the start-date for the new employee.
• New Employee Announcement - OPTIONAL-This is a communication template from the supervisor to the department members announcing the hire of their new co-worker and may be sent prior to onboarding for the new employee.
  

Managers/Directors: You play a critical role in ensuring that our hospital is successful and we fully understand the demands on your time and talents so we have put together tools, templates, and resources to help make the task of managing people and resources easier for you.

Useful Tools for Everyone: We have pulled together resources that we believe will be useful to any WVUH employee in their personal or professional quest for excellence. 

• 45/90 Review-REQUIRED FOR EVERY NEW employee  at the 45 and 90 day employment mark and will be completed electronically through NetManager.
• Annual Review-REQUIRED FOR EVERY employee. Annual reviews are completed electronically through NetManager. Providing objective, timely feedback concerning an employees performance is important to their success.  Information about annual review may be found below in the tipsheet.
• Employee Follow Up Tool-Suggested FOR EVERY NEW employee. These questions should be part of your discussion with every new employee held at the 45 and 90 day employment mark. Statistics show that identifying areas where the new employee might be having difficulty transitioning AND addressing those areas improve employee engagement and retention. May be signed by the employee and filed in departmental employee personnel file.

•  Netmanager Tipsheets Double-click on the tipsheet you want to review to open it. Click on the house icon in the upper left toolbar to return to the portfolio of tipsheets.

1. Commonly Used Abbreviations A list of abbreviations for locations, titles, professions, etc. commonly used in our hospital.
2. Siemens Phones Manual.This manual will provide detailed information on how to use your personal/departmental phones.

3. Netlearning Administrator. If you are designated as a Netlearning Administrator, these Tipsheets are available. Double-click on the tipsheet you want to review to open it. Click on the house icon in the upper left toolbar to return to the portfolio of tipsheets.

4. Netlearning Student Interface tipsheets will show you "how to": Double-click on the tipsheet you want to review to open it. Click on the house icon in the upper left toolbar to return to the portfolio of tipsheets. 

5. STAR Initiatives: STAR is both the name and the goal of the customer service initiative that was launched in 2002 by WVUH, UHA, and the WVU departments at the Health Sciences Center. STAR originated from surveys given to 1,000 employees, as well as from feedback from focus groups and patient satisfaction surveys.  Take a moment to become familiar with the details of the STAR initiatives provided below.
   
   Care & Concern

   Communication of Delays

   Teamwork

To assist in the perfomance review of employees: