Questions asked most often...
Q. Where are you located and what are your hours?
A. On the first floor of the Rosenbaum Family House room 120. Open Monday-Friday from 7:30am - 4:00pm
Q. Do you offer classes to community or outside health care professionals?
A. Yes, all of our classes are available to those not employed by the hospital, including West Virginia University Hospitals retirees. At times a fee may apply.
Q. Where are your classrooms located?
A. The training rooms for Nursing Education & Organizational Development are located on the 4th floor of Ruby.
Q. I can't log in to my CBL's with my badge number, what should I do?
A. Call our office, we can connect you with one of our educational technology specialists who can reset that in the system to get you logged in to do your computer work.
Q. Who do I speak with concerning the Tuition Reimbursement Program (TRP)?
A. Call the Education Assistant at 304-598-4045.
Q. We have an employee from our department that is in the hospital, who do I call for a gift to be sent?
A. The Staff Assistant for the Center for Education & Organizational Development processes those requests, please call 304-598-4063.
Q. Where can I get information on nursing loan forgiveness?
A. While that seems related to our tuition reimbursement program, it is actually separate. That is handled by the Human Resources department here at West Virginia Univeristy Hospitals. Please call them at 304-598-4075.
Q. How much notification must I give to cancel out of a class?
A. We ask that you give us at least 48 hours or your department will be charged the full amount in the event of your absence. See our policies for details.
Q. I am interested in taking part in the Emerging Leaders Institute (ELI) in the coming year, who do I talk to about getting enrolled?
A. ELI students are selected on a yearly basis. Generally, the selection is based on a nomination from a Vice President. However, if you are interested, please let your manager know that you want to be considered as a candidate. Your manager will, then, continue the conversation with the next level manager...and so on until a VP is also involved.